Future of Work

7 posts

Future of Work

The Mission Defines the Workforce

For 170 years the unit of workforce planning was a person in a box. With humans, agents and robots now working together, it's time for a new standard workforce unit, called the "Mission."

Steve Ambrose · September 2026

Future of Work

The Wrong Way to Think About AI

See Raj's insights on ROI for AI spend, human + agent workforce, and the future of AI in customer service.

September 2026

Future of Work

Corporate America's Great Flattening Has a Judgment Problem

Impulsive job cuts to the middle of the org chart can shortchange progress. Pricing and judgment are keys to organizations maintaining advantage in the future of work.

August 2026

Future of Work

The AI Rehiring Whipsaw Is a Measurement Problem

Many large employers are making "whipsaw" rehirings, in reaction to AI-related job cuts. This article explores the impact of measurement and valuable signals on improving the decisionmaking and outcomes in workforce decisions and management.

Rajeev Ronanki · August 2026

Future of Work

Tokenomics Is the Budget. Humanomics Is the Bound.

Tokenomics is what you can compute, and it scales on its own. Humanomics is deciding what is worth computing, and deciding what tasks remain actionable by humans.

Rajeev Ronanki · July 2026

Future of Work

The Future of Work Runs on Tokens. Attention Decides If It Pays.

One company spent $500M on AI in 30 days with no one watching the gauge. The future of work isn't about number of agents or headcount. It's about coordination.

Rajeev Ronanki · June 2026

Future of Work

Decision Latency Is Killing Your Competitive Position

The interval between when a signal appears and when your organization acts on it is not a management challenge. It is an architectural one. And the approaching era of agentic commerce will expose it with unprecedented speed and consequence.

Rajeev Ronanki · April 2026